Maintenance and Support

Having a quality, reliable source for technical support is an important factor in choosing a total automation solution provider.
ZI-ARGUS’s support teams are readily available to respond in the event of an unexpected breakdown and there keep costly downtime to a minimum. ZI-ARGUS's support department helps organizations achieve their business goals and objectives by providing continuous support and value added services. We also offer complete maintenance outsourcing services for all installed plant automation systems.

Services are available for each production facility, for every level of automation and for the entire life cycle of any plant.

Our support department consists of experienced service engineers to maintain and support your systems. We offer complete range of services which include;

Service Contracts

 Preventive Maintenance (PM)

Support Line and Call Handling Center

 24/7 Support Line

Repair/Service Work at ZI-ARGUS Service Center

 Industrial Automation Devices
 Power Electronic Devices
 Instrument and Measuring Devices

Repair/Service Work at Site by Field Service

 This service will serve the customer on normal request or emergency call.
 Experienced engineers will provide the needed repair services at site.

Spare Parts Logistics

 Stock available in ZI-ARGUS Service Center
 Prompt delivery of spare parts
 Parts Contract Services

Training

 Arrange customized in-house training as specified
 Perform the onsite training for the specific control systems used in your facility
 Provide technical documentation for all control systems