Automation Service Contracts

ZI-ARGUS offers industrial automation support 24 hours a day 7 days a week through support agreements. Our dedicated teams of engineers are skilled and trained in fault finding and can offer full system and application support. Our support team’s mission is to react immediately to our customer’s problems to get their plant operational as quickly as possible and to advise on further solutions to prevent the problem occurring again. 

With our services you will receive access to:

 Experience in all major PLC & SCADA packages
 Full system support (Licensed Electricians, Electrical & System Engineers)
 Customized service agreements to meet your exact requirements
 Fast response from experienced engineers
 Remote & On-Site Support
 Interstate capabilities
 MES capabilities
 Quality System that complies with ISO9001
 Preventative maintenance

Our service agreements are quite simple;

 Payment of annual fee to guarantee our availability
 A paging service ensures the on-call engineer(s) contact you promptly
 Discounted Hourly rates when you actually need us

If you don’t have a service agreement with us but are requiring emergency support, please feel free to contact us and will we do our best to meet your service needs.

We look forward to exceeding your expectations and delivering superior services and support.